Welcome to HelpDesk

The Effortless Helpdesk Support Theme for Business Catalyst
FAQs

Regular questions ∓ answers are presented here in the FAQs area.

Knowledge Base

The fastest way to get support is finding your answer through our Knowledge Base system.

Support Forum

You can also easily find the answer in the existing topics of the support forum.

Account Settings (12)

  • Account overview
  • Purchase history
  • Products and subscriptions
  • Support requests
  • How do I change or update account passwords?

Billing (5)

  • Using my credit
  • How do I update my credit card?
  • Billing information
  • Manual Payment Methods
  • Recurring Payments

Copyright & Legal (6)

  • Authentication policy
  • Our Content Policy
  • Are the licenses valid for a lifetime
  • How much does it cost to renew my license?
  • What do I receive when renewing my license?

Customization (7)

  • Account overview
  • Purchase history
  • Products and subscriptions
  • Support requests
  • How do I change or update account passwords?

Getting Started (12)

  • Using my credit
  • How do I update my credit card?
  • Billing information
  • Manual Payment Methods
  • Recurring Payments

Troubleshooting (3)

  • Authentication policy
  • Our Content Policy
  • Are the licenses valid for a lifetime
  • How much does it cost to renew my license?
  • What do I receive when renewing my license?